Most accommodation units are equipped with internet access, a telephone, a TV, a radio, a DVD player, an alarm clock and wireless internet access. An ironing set is also available to guests. In addition, a mini-fridge and tea and coffee making equipment are available. A safe, a minibar and a desk also feature. Each accommodation unit features a double bed or a king-size bed. Some of the accommodation units offer wonderful sea views.
A balcony or terrace can be found in most rooms, offering additional comfort. All rooms feature air conditioning, a kitchen and a bathroom. Special family rooms are available for families with children. In addition, a conference room and a business centre are also available. Additional services include medical assistance, room service, a laundry and a hairdressing salon. Parking facilities available to guests include a garage and a car park. A garden is among the features contributing to a pleasant stay. Guests can buy holiday mementos from the souvenir shop. Guests can visit the supermarket to purchase daily necessities. Gastronomic options include a restaurant, a dining area, a café and a bar. Internet access (no extra charge) and wireless internet access are available in the public areas. Amenities include currency exchange facilities and a cash machine. Guests can use the lift for quick and comfortable access to the upper floors. The hotel features 320 accommodation units. Ocean Maya Royale, Carretera Federal Chetumal, km.This holiday complex is located directly beside the kilometre-long sandy Playa Punta Bete 14 km to the north of Playa del Carmen and 39 km from Cancún airport. The lobster cappuccino, in particular, in Blue Moon is off the scale fabulous. All-inclusive hotels succeed or fail on F&B, and the Ocean Maya Royale scores highly: a solid wine selection, top shelf spirits and fantastic dining. Privilege guests also get a la carte breakfasts in a private area in the main restaurants (or breakfast in bed), premium booze, and an upgraded mini-bar in their suites. We’re all about the Bali-beds on the beach, which have private waiter service and a “personal drinks oasis”. There’s also a luxe Privilege Lounge and separate beach area with amped-up service, bells and whistles. First off, you bypass any queue at check-in (and with a lot of visitors arriving on that flight you just got off, that can be an issue). The beach at Ocean Maya Hotel does, as you’d expect, have beauty to burn – and the best way to experience it is as a Privilege guest. If you’re neither a wheelchair user, or accustomed to travelling with someone who uses one, it’s easy to forget how difficult it is to get around certain hotels or cities Monaco, for instance, has to be one of the most difficult places to navigate in the world, while Seattle, for all its hills, is a breeze, with strategically placed lifts just where you need them.
Our contributor – travelling as a genuine civilian in this case – was holidaying with her husband who makes use of a wheelchair when travelling and was particularly impressed with how user friendly all of the facilities at the Ocean Maya Royale were: there were ramps at every turn, and fantastic service from all the staff. The words “all inclusive” and “Mexico” don’t often sit comfortably with us, but when one of the Civilian team went on a not-quite-but-nearly-budget-holiday recently to South America, they came back with glowing reports about the Ocean Maya Royale.
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